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Important Message from Acadiana Legal Service Corporation

ALSC remains committed to providing high-quality legal aid to those affected by disasters. We are also concerned about the health and safety of our clients, staff and communities we serve.  Accordingly, we have temporarily modified how we deliver services to prevent the spread of COVID-19 where possible.

  • All office lobbies are open. Masks are required for both staff and visitors.
  • We are only able to handle a certain number of new cases each day, so if you are not already a client of ours with an open case please call to apply for our services instead of driving to an office.
  • The office phone lines are open and we are taking calls, or you can also visit our website at www.la-law.org/get-help/ for resources with legal problems.
  • The Lake Charles Office is temporarily closed due to damages caused by the Mid-May flooding.  The phone lines are open and we are taking calls.

We thank you for your cooperation during this public health emergency.

Office Phones

  • Alexandria Office – 318.443.7281 or toll free: 800-256-4343
  • Franklin Office –  337.346.5702 or toll free: 844.577.6456
  • Lake Charles Office – 337.439.0377 or toll free: 877-256-0639
  • Lafayette Office – 337.237.4320 or toll free: 800-256-1175
  • Monroe Office – 318.699.0889 or toll free: 800-259-6591
  • Natchitoches Office – 318.352.7220 or toll free: 800-960-9109
  • Shreveport Office – 318.222.7186 or toll free: 800-826-9265

Hurricane Ida Recovery Resources

Generator Safety

 


Legal Resources for Disaster Recovery


Disaster Recovery Resources

 

American Red Cross

  • Anyone in the affected area that needs a safe place to stay should call 211, visit redcross.org, call 1-800-RED CROSS (800-733-2767) or download the free Red Cross Emergency app for shelter locations.
  • You can also text LASHELTER to 898-211 or NOLAREADY to 77295.

FEMA

Major disaster declared parishes affected by Hurricane Ida.  Survivors can apply for housing assistance through October 28, 2021. 

  • Call: 1-800-621-3362; TTY: 800-242-7585
  • Through FEMA Mobile App
  • www.disasterassistance.gov
  • Call Center Registration Hours are 7 days a week from 6am-10:00pm CT
    • Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.

Types of Assistance for Hurricane Ida Survivors

Disaster Survivor FEMA Application Checklist

Points of Distribution (PODs), where survivors can access critical commodities such as meals and water, are open daily. To find locations, visit HurricaneIda (la.gov)

Emergency Prescription Assistance Program – Works with community pharmacies to process claims for prescription medications, vaccines and medical equipment to survivors after a declared disaster.  For prescription help call 855-793-7470 or visit: https://www.phe.gov/Preparedness/planning/epap/Pages/epap-status.aspx.

Help After A Disaster Brochure.  FEMA has translated the brochure into 27 language.  Click here to see more. 

Repairing and Rebuilding After a Disaster – FEMA

INDIVIDUAL ASSISTANCE AVAILABLE FOR THE FOLLOWING PARISHES:

  • Ascension
  • Assumption
  • East Baton Rouge
  • East Feliciana
  • Iberia
  • Iberville
  • Jefferson
  • Lafourche
  • Livingston
  • Orleans
  • Plaquemines
  • Pointe Coupee
  • St. Bernard
  • St. Charles
  • St. Helena
  • St. James
  • St. John the Baptist
  • St. Martin
  • St. Mary
  • St. Tammany
  • Tangipahoa
  • Terrebonne
  • Washington
  • West Baton Rouge
  • West Feliciana Parishes.

FEMA application and appeal process.

When you apply for assistance, have the following information readily available:

  • A current phone number where you can be contacted
  • Your address at the time of the disaster and the address where you are now staying
  • Your Social Security number, if available
  • A general list of damage and losses
  • If insured, the policy number or the agent and/or the company name.
  • As soon as it is safe to do so, start cleaning up. Take photos to document damage and begin cleanup and repairs to prevent further damage. Remember to keep receipts from all purchases related to the cleanup and repair.
  • Helpful Information When Appealing a Decision from FEMA
Renters in the parishes designated for Individual Assistance who had damage, losses or are unable to live in their home after Hurricane Ida may be eligible for federal assistance from FEMA and the U.S. Small Business Association.

Reasons Why You May Have Been Found Ineligible for FEMA Assistance

Residents in the 13 parishes affected by Hurricane Ida can apply for blue tarps to cover their homes.  Click here to learn more.

National Flood Insurance Program:

FEMA’s National Flood Insurance Program assists policyholders who experienced losses due to flooding from Hurricane Ida.  Contact your insurance agent to report your loss.  If you can’t remember the name or number of the insurance company, call NFIP at 877-336-2627.

  • It’s important that policyholders renew, so they are able to make a claim on any losses they face.
    o If your NFIP policy recently expired, ask your agent if you are still within a renewal grace period. You may be able to pay in full to renew and be covered for a loss during that time.

SBA Disaster Loan Assistance:

To apply for disaster loan assistance through the SBA, call 800-659-2955, TTY 800-877-8339, email DisasterCustomerService@sba.gov or visit www.sba.gov/services/disasterassistance for more information.

 


State Resources:

 

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