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Important Message from Acadiana Legal Service Corporation

ALSC remains committed to providing high-quality legal aid to those affected by disasters. We are also concerned about the health and safety of our clients, staff and communities we serve.  Accordingly, we have temporarily modified how we deliver services to prevent the spread of COVID-19 where possible.

  • All office lobbies are open. Masks are required for both staff and visitors.
  • The office phone lines are open and we are taking calls, or you can also visit our website at for resources with legal problems.

We thank you for your cooperation during this public health emergency.

Office Phones

  • Alexandria Office – 318.443.7281 or toll free: 800-256-4343
  • Franklin Office –  337.346.5702 or toll free: 844.577.6456
  • Lake Charles Office – 337.439.0377 or toll free: 877-256-0639
  • Lafayette Office – 337.237.4320 or toll free: 800-256-1175
  • Monroe Office – 318.699.0889 or toll free: 800-259-6591
  • Natchitoches Office – 318.352.7220 or toll free: 800-960-9109
  • Shreveport Office – 318.222.7186 or toll free: 800-826-9265

Hurricane Recovery Resources

Generator Safety


Legal Resources for Disaster Recovery

Disaster Recovery Resources

Assistance may soon be available for eligible homeowners who sustained Major/Severe damage from Hurricanes Laura and Delta in 2020. The first step in applying for program assistance is to complete a brief survey by clicking here.


The deadline for survivors to apply for FEMA assistance has expired.  Those seeking assistance with FEMA denial appeals should contact an ALSC office nearest you to see if you qualify for free legal aid.  Visit for office locations and phone numbers.

Types of Assistance for Hurricane Ida Survivors

Disaster Survivor FEMA Application Checklist

Text “shelter plus your zip code” to 43362 to obtain a list of nearby shelter locations.

Emergency Prescription Assistance Program – Works with community pharmacies to process claims for prescription medications, vaccines and medical equipment to survivors after a declared disaster.  For prescription help call 855-793-7470 or visit:

Help After A Disaster Brochure.  FEMA has translated the brochure into 27 language.  Click here to see more. 

Repairing and Rebuilding After a Disaster – FEMA

FEMA application and appeal process.

When you apply for assistance, have the following information readily available:

Reasons Why You May Have Been Found Ineligible for FEMA Assistance

National Flood Insurance Program:

FEMA’s National Flood Insurance Program assists policyholders who experienced losses due to flooding from Hurricane Ida.  Contact your insurance agent to report your loss.  If you can’t remember the name or number of the insurance company, call NFIP at 877-336-2627.

  • It’s important that policyholders renew, so they are able to make a claim on any losses they face.
    o If your NFIP policy recently expired, ask your agent if you are still within a renewal grace period. You may be able to pay in full to renew and be covered for a loss during that time.

SBA Disaster Loan Assistance:

To apply for disaster loan assistance through the SBA, call 800-659-2955, TTY 800-877-8339, email or visit for more information.

City of Lake Charles Housing Rehabilitation Recovery Program.  If your home was damage by Hurricane Laura, Delta or the May 2016 Flood, you may be eligible for assistance to help restore your home.  Click here to learn more.

State Resources:


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