Community Outreach Coordinator
Law Units: Disaster
Work Status: Full-Time
Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. Be a part of a non-profit law firm, with 100+ employees in seven offices across Louisiana, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results for clients with a focus on civil law matters that include: Family Law, Child in Need of Care, Disaster Recovery, Domestic Violence, Public Benefits, Elder Law, Successions, Housing, and Consumer Law positions that are available in Alexandria, Franklin, Lafayette, Lake Charles, Monroe, Natchitoches, and Shreveport. Candidates must have strong organizational and communication skills, be comfortable interacting with low income clients, and be able to learn electronic case management system.
The Disaster Unit (DU) is one of Acadiana Legal Service Corporation’s substantive delivery units. The Disaster Unit Community Outreach Coordinator will work under the supervision of the Managing Attorney of the Disaster Unit and will focus on outreach activities in the ALSC’s service region (north or south). The coordinator’s primary work is to provide support and to assist in the communication efforts to local communities, stakeholders, and those affected in the disaster-declared parishes.
Ensure that ALSC’s mission is communicated effectively and supported by broad efforts to build awareness of our disaster services and priorities.
Develop and maintain working relationships with courts, libraries, councils on aging, senior centers, community action agencies, faith-based entities, social service agencies, and other groups where significant numbers of people affected by disasters can be reached.
Attend local and state VOAD meetings and report information back to Unit.
Supports disaster survivors by scheduling Program related individual appointments or group meetings to provide information on disaster assistance services, requirements, and procedures.
Make/receive high volume phone calls and emails.
Traveling to various disaster areas may be required to meet with those affected by disasters, local community action agencies, and other stakeholders. Some weekend travel may be required.
Distribute Program outreach media, such as brochures and flyers, to increase awareness of ALSC, its services and substantive legal issues of importance to the those affected by the disasters.
Assist attorneys with passing out community outreach materials and undertaking networking duties duringlive legal presentations.
In cooperation with other responsible staff, develop, coordinate, and implement a strategy for publicizing the availability of our disaster services, especially the substantive outreach presentations, to our client communities in the Southwestern and Central parts of ALSC’s service region.
Maintain database of contacts from community partners and connections accessible by attorneys and disaster teams.
Maintain weekly calendar with appointments, outreaches, and calls/emails to community partners for outreach purposes.
Record outreach events and community outreach performed under the Disaster Grant in case management system.
Provide and coordinate intake support to callers and outreach community events to determine eligibility and guidance on appropriate recovery resources as related to the Unit.
Assists disaster survivors with processes, policies, procedures, and other Program information in a way that they can understand.
Performs any other duties deemed necessary to accomplish the goals of ALSC, as directed.
Associate or bachelor’s degree preferred.
Fluent in English but also to have the ability to work with clients with limited English proficiency, especially Spanish speaking.
Effective written, listening, and oral communication skills.
0-2 years of experience in disaster, social welfare, marketing field, or related area is desired.
Working knowledge of Microsoft Word, Excel, Outlook, Access and PowerPoint.
Demonstrated ability to meet job expectations without close supervision.
Strong detail oriented, ability to work independently and effective interpersonal skills are required together with strong teamwork skills.
Experience with FEMA programs, CDBG/HUD, and/or other Disaster Recovery programs is strongly desired.
When you apply to join ALSC, We will collect personal data about you, such as what you include on your resume or application. We use this information to evaluate you throughout the recruitment process and it is only shared internally. We may also use the personal data you provide to evaluate you for other opportunities with ALSC.