LOCATION: Monroe

PAY: From $35,258 per year

JOB DESCRIPTION

Acadiana Legal Service Corporation (ALSC) seeks a full-time paralegal advocate to conduct research, manage case files, and advocate for low-income clients with public benefits issues.

NATURE OF WORK

The Paralegal Advocate provides legal and advocacy support to attorneys and clients by assisting with case preparation, client interviews, legal document drafting, case management, and resource coordination. The Paralegal Advocate serves as a liaison between clients, attorneys, courts, government agencies, and community organizations while helping clients understand legal processes and access available services.

General supervision is provided by a Unit Managing Attorney.

GENERAL RESPONSIBILITIES

Duties may include and are not limited to (tasks will vary based on substantive unit):

• Conduct client intake interviews and gather relevant facts and documentation.
• Assess client needs and identify appropriate legal and community resources.
• Maintain regular communication with clients regarding case status and required actions.
• Assist clients in obtaining records, benefits, services, and other resources necessary to address legal issues.
• Provide information and education regarding clients’ legal rights and available remedies.
• Assist attorneys with case development, investigation, and preparation.
• Draft correspondence, pleadings, affidavits, motions, discovery requests, and other legal documents for attorney review.
• Organize and maintain case files and supporting documentation.
• Conduct legal and factual research using available legal databases and public resources.
• Prepare case summaries, chronological advances, and litigation support materials.
• Monitor and maintain case deadlines and court dates.
• Manage an assigned caseload under attorney supervision.
• Maintain accurate and timely case notes and timekeeping in case management systems.
• Track client contacts, outcomes, and services provided.
• Ensure compliance with organizational policies, grant requirements, and confidentiality standards.
• Track data and prepare reports as required by management and funding sources.
• Assist with hearings, mediation, and trial preparation for Social Security disability, SSI, Medicaid, Medicare, TANF, SNAP, and Veterans Benefit advocacy matters.
• Review administrative records and educational records.
• Coordinate with healthcare providers, schools, and government agencies on behalf of clients.
• Conform to the rules and responsibilities applicable to all employees and perform all other assigned tasks.

NECESSARY KNOWLEDGE, ABILITIES, AND SKILLS

• Knowledge of legal terminology, procedures, and court systems.
• Understanding of client advocacy and community resource systems.
• Strong interviewing and client communication skills.
• Excellent written and verbal communication abilities.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite and case management software.
• Ability to work effectively with diverse populations.

MINIMUM QUALIFICATIONS

• Associate degree in Paralegal Studies, Criminal Justice, Social Work, Human Services, or a related field required.
• Bachelor’s degree preferred.
• Paralegal certification preferred.
• Two years of experience in a legal, advocacy, social service, or related setting preferred.
• Experience working with vulnerable or underserved populations preferred.
• Experience with case management systems and legal document preparation preferred.

SALARY AND BENEFITS