LOCATION: Lafayette

PAY: From $34,023.00 to $41,574 per year (Depending on experience)

JOB DESCRIPTION

Acadiana Legal Service Corporation (ALSC) seeks a full-time  IT Assistant to support the information technology infrastructure of ALSC.  

GENERAL RESPONSIBILITIES

Duties may include but are not limited to: 

• Provide technical support to users through phone, remote desktop, and email support.
• Install and maintain end-user computer systems.
• Support end-user hardware and software systems.
• Train users on hardware and software usage and policies.
• Troubleshoot network connectivity, printers, hardware, and laptops, email problems, MS Office, and basic active directory and DNS issues.
• Collaborate with IT team members, units, and departments to address IT issues.

All other assignments as required by the IT Manager.

NECESSARY KNOWLEDGE, ABILITIES, AND SKILLS

• Good organization skills to balance and prioritize work
• Certification as an IT Technician will be an advantage (e.g. CompTIA, Microsoft Certified IT Professional)
• 2 years or more experience in computer networks and systems maintenance
• Basic understanding of Active Directory Users, OUs, and Groups

SALARY AND BENEFITS